I'm happy to be employed by my second BPO company. The company is right now with office address at Ortigas Center in Pasig City, Metro Manila. It's not because the account is pioneer, but it's very relax account. Kudos to all pioneering agents who made it and manage to get in. Here are some tips for newbies on how to be in BPO industry, read the article about advantages working at a call center here.